Cyflawni a Dychwelyd

Delifriad

Mae ein holl nwyddau'n cael eu cludo drwy'r Post Brenhinol, DPD neu UPS.

Rydym yn ymdrechu i anfon pob eitem o fewn 48 awr.

Efallai na fydd rhai cynhyrchion mewn stoc ar adeg eu harchebu. Os felly, byddwn yn cysylltu â chi gydag amser arweiniol.

Nodwch ein bod yn codi ffi cyfradd safonol o £4.99 i'w chyflwyno.

Polisi Dychwelyd

Sylwer, fel y nodir yn Rheoliad, 28(3)(a) o'r Contractau Defnyddwyr, na allwn ad-dalu na derbyn masgiau wyneb a ddychwelwyd, gan ein bod yn ystyried bod wynebau'n gynnyrch hylendid, sydd wedi'u heithrio o'ch hawl i ddychwelyd.

Ar gyfer pob eitem arall, byddwn yn derbyn dychwelyd eitemau heb eu hagor o fewn 30 diwrnod i'w dosbarthu.

Rhaid i chi roi gwybod i ni am eich bwriad i ddychwelyd eich eitem o fewn 15 diwrnod o'i derbyn. Yna mae gennych 15 diwrnod i ddychwelyd yr eitem atom yn gyfnewid am ad-daliad llawn neu eitem wedi'i chyfnewid o'r un gwerth neu lai.

Byddwn yn talu'r costau llongau dychwelyd os yw'r ffurflen yn ganlyniad i'n camgymeriad (cawsoch eitem anghywir neu ddiffygiol, ac ati).

Dychwelir eitemau a brynir mewn camgymeriad cwsmeriaid ar draul y cwsmeriaid eu hunain.

Bydd ad-daliad neu amnewid yn cael ei roi o fewn pedair wythnos i dderbyn nwyddau. Mae'r cyfnod hwn yn cynnwys yr amser tramwy i ni dderbyn eich dychweliad o'r llongau (5 i 10 diwrnod busnes), yr amser y mae'n ei gymryd i ni brosesu eich ffurflen ar ôl i ni ei derbyn (3 i 5 diwrnod busnes), a'r amser y mae'n ei gymryd i'ch banc brosesu ein cais am ad-daliad (5 i 10 diwrnod busnes).

Byddwn yn rhoi gwybod i chi drwy e-bost o'ch ad-daliad unwaith y byddwn wedi derbyn a phrosesu'r eitem a ddychwelwyd.

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